Terms & Conditions
All products listed on our website—including our range of absorbent dishcloths, durable steel wool scrubbers, and ergonomic cleaning brushes—are subject to availability. We strive to maintain accurate stock levels and product descriptions, but we reserve the right to modify product details, discontinue items, or adjust prices at any time without prior notice. In the event that a product you have ordered is out of stock or unavailable, we will notify you promptly and offer a full refund or the option to substitute with a similar product of equal or greater value, if available.
When placing an order, you confirm that all information you provide (including delivery address, contact details, and payment information) is accurate, complete, and up-to-date. We reserve the right to cancel any order if we suspect fraudulent activity, incorrect information, or a violation of these Terms & Conditions. You are responsible for ensuring that your delivery address is correct; we will not be liable for orders delivered to an incorrect address provided by you, nor for any additional costs incurred to re-deliver such orders.
Payment for all orders must be made in full at the time of checkout using the accepted payment methods outlined on our website. By submitting your payment information, you authorize us (or our trusted third-party payment processors) to charge the full amount of your order to your selected payment method. We take all reasonable measures to ensure secure payment processing, but we are not liable for any unauthorized transactions or payment errors caused by third-party providers or incorrect information provided by you.
We warrant that our cleaning products—dishcloths, steel wool scrubbers, and cleaning brushes—will be free from defects in materials and workmanship at the time of delivery, and will perform as described on our website when used for their intended purposes. This warranty does not cover normal wear and tear, misuse, abuse, improper cleaning, or damage caused by negligence. If you receive a defective product, you must notify us within a reasonable period of delivery and follow our returns process to request a replacement or refund.
Your use of our website is subject to additional rules, including our Privacy Policy (which governs the collection and use of your personal information) and our Shipping Policy (which outlines delivery timelines and costs). You agree not to use our website for any unlawful purpose, or in a way that could damage, disable, or impair our site or interfere with other users’ access. You may not copy, reproduce, distribute, or modify any content on our website without our prior written permission.
We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on our website, and the revised terms will take effect immediately upon posting. By continuing to use our website or place orders after any changes are made, you agree to the updated Terms & Conditions. We recommend checking these terms regularly to stay informed of any updates.
We shall not be liable for any indirect, incidental, consequential, or special damages (including loss of profits, inconvenience, or wasted time) arising from your use of our website, purchase of our products, or any delay or failure in delivery, except where such liability is required by law. Our total liability for any claim arising from your order or these Terms & Conditions shall not exceed the total amount paid for the affected order.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising from these terms or your purchase shall be resolved through amicable negotiation where possible; if negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.